Utility Billing West was developed working with property managers, regional managers and owners. A company whose single focus is on increasing each sites NOI. With a customized billing setup catered to each sites individual needs. In the development process we discovered many opportunities where we could save time and money over other billing companies. Here are a few examples…
PROBLEM: We never receive answers to calls or emails from our current company.
SOLUTION: Your account executive will be back to you no later than the next day. Our customer service is unique to Utility Billing West and will not be beaten in the industry.
PROBLEM: We spend way too much time faxing over new move-ins and move-outs.
SOLUTION: Utility Billing West created our utility billing system to integrate with your existing property management software making the process seamless.
PROBLEM: We don’t understand our invoice and are being charged fees that don’t make sense.
SOLUTION: Utility Billing West charges one flat rate based on the total bills sent with no hidden fees for additional line items billed, customized reporting or customer service.
PROBLEM: It takes me all day to enter each billing amount for each resident.
SOLUTION: Utility Billing West will import all charges due to each resident directly into your property management software.
PROBLEM: We never have the pro-rated amounts for our move-outs when we need them.
SOLUTION: Utility Billing West has developed property specific logins to view information in real time.