Our Services

Expense Recovery and RUBS Billing

RUBS billing ensures that utility costs are shared fairly among all tenants. This addresses a common issue with traditional billing methods like flat-rate billing, where everyone pays the same amount regardless of actual usage.

What is RUBS Billing?

RUBS stands for Ratio Utility Billing System.

RUBS is a proven method for distributing shared utility costs at properties served by a single master meter. Rather than billing residents based on individual meters, RUBS allocates the actual utility bill using a clear, predetermined formula.

How Are Utility Costs Divided?

Utility costs are divided proportionally using objective, approved criteria such as:

  • Number of occupants in each unit
  • Square footage of the unit
  • A hybrid of occupancy and square footage

RUBS is commonly used to allocate water, sewer, trash, gas, electric, and select common-area utilities, particularly at communities where installing submeters is cost prohibitive or impractical.

When properly structured and disclosed, RUBS allows owners to recover utility expenses responsibly, encourage conservation, and provide residents with transparent, easy-to-understand billing.

RUBS Services Include:

  • Custom billing formulas aligned with approved allocation methods
  • Resident bill generation and delivery
  • Dedicated customer service for residents and site teams
  • State- and market-specific compliance review and implementation support
  • Monthly bill calculation, validation, and resident invoicing
  • Detailed reporting for property managers and ownership
  • Ongoing formula management as occupancy or property characteristics change
  • Monthly utility invoice audits to identify unusual increases, decreases, or discrepancies
  • Monitoring for abnormal usage or potential provider errors
  • Utility recovery optimization and Vacancy Utility Recovery (VUR) support

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Partner with UB West and achieve your long term goals.

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Transform Your Utility Billing Management

Our team takes a proactive approach by continuously monitoring utility trends, reviewing invoices for accuracy, and flagging irregularities before they become resident issues or owner exposure. If you’re looking to optimize your utility billing process, reduce overhead, and improve tenant relations, RUBS billing is a smart and effective solution.

RUBS Billing Benefits

RUBS gives you the power to control more of what your property is worth. The benefits of RUBS are ongoing and can save you money in the end. Below are just some of the many benefits of using RUBS for your property.

  • More Fair and Transparent Billing
  • Reduced Administrative Burden
  • Lower Operational Costs
  • Encourages Energy Efficiency and Conservation
  • Increased Flexibility and Scalability
  • Improved Cash Flow and Timely Payments
  • Simplified Communication with Tenants
  • No Need for Complex Metering Systems
  • Quick Implementation

Submetered Utility Billing

For properties equipped with submeters, UB West provides end-to-end billing support designed to ensure accurate, timely, and auditable resident charges.

Submetered billing services include:

  • Integration with metering platforms and property management systems
  • Usage validation and exception handling
  • Resident bill generation and delivery
  • Owner and property manager reporting
  • Dedicated customer service for residents and site teams
  • Monthly meter health reporting and performance audits
  • Monitoring for abnormal consumption patterns that may indicate leaks, malfunctions, or unusual usage
  • Proactive notification to site teams when irregular readings or potential issues are identified

Our approach emphasizes accuracy, auditability, and compliance while helping properties identify and address operational issues before they become costly problems.

Let UB West take your utility management to the next level.